The Brand Business “LISTEN UP”

The Brand Business “LISTEN UP”

The Brand Business “LISTEN UP” “Social listening” levels are upping the impact of customer service this year. A buzz word in 2019, social listening is coming into its own in 2020 as a solid trend, driving the “holy grail” of elevated consumer engagement....
Video…The “It” content of 2020

Video…The “It” content of 2020

The rise to power of the video sees the fervent anticipation of social media users fully embracing the content in 2020.   But can we say we are surprised at all? They tick all our boxes. They are versatile, easy to share across multiple platforms, easy to...
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